Human Resources

Job Announcement Description

Job Title:   PC Communications Engineer 
Department:   Administrative Services / Division of Computer Services
Salary:   $2,500.00 - $4,148.47 per month
How to Apply:    Applications will be accepted until the position is filled and/or the posting is closed. After reviewing this job announcement, please click on the link at the bottom of the page to apply online. A resume is required with the application. Further instructions on submission of documents are available in the online application. A resume may not be substituted for an application.  

Minimum Requirements:
A Bachelor of Science Degree in Computer Science, Information Technology, or related degree OR an Associate's Degree in Computer Science, Information Technology, or related degree AND two (2) years experience as a PC Communications Engineer. An equivalent combination of education and experience may be substituted.

Duties: 

  • Installs, maintains, and troubleshoots PC Hardware and Software as well as printer hardware. 
  • Researches and evaluates new software and hardware products as they relate to the County’s Network. 
  • Recommends purchases and modifications of existing hardware / software as needed based on requirements. 
  • Keeps end-users and management informed by regularly communicating status of trouble tickets / projects. 
  • Documents solutions effectively to enable knowledge transfer and historical reference. 
  • Ensures compliance with vendor licensing laws and regulations. 
  • Performs other related duties as required or requested. 

Knowledge, Skills, and Abilities:
Knowledge of:

  • Currently supported Microsoft desktop operating systems and office products
  • HP/Compaq and Dell PCs and laptops
  • Printer setups and maintenance
  • Basic network components in relation to troubleshooting and new equipment installation
  • Active Directory, SCCM, Ghost Imaging and Norton Anti-virus
  • Tablets, iPads, BYOD technologies, and wireless technologies
  • Scripting tools (Powershell, VBScript, etc.)
  • Virtual desktop infrastructure environments (VMWare)

Ability to:

  • Interact well with the public, elected officials, vendors, and with County management and staff
  • Communicate effectively both orally and in writing with end-users and technical peers
  • Communicate technical issues effectively with vendors to resolve hardware/software issues
  • Seek out solutions independently from multiple resources when problem solving (internet, manuals, staff, etc.)
  • Document user requirements and supporting detail tasks plan
  • Work with minimum supervision independently as well as in a team environment
  • Work on projects with a limited time frame
  • Multi-task effectively
  • Keep abreast of new and emerging technologies
  • Make informed decisions

Residency: Must become a resident of Allegheny County within one (1) year of appointment.

Veteran's Preference: Will be awarded to eligible candidates.

AN EQUAL OPPORTUNITY EMPLOYER-M/F/V/D 


 
Blue Arrow  Apply Online