Emergency Services

9-1-1 Communications Center
Standard Operating Guidelines for Fire


The information contained within the Communications Center Standard Operating Guidelines is provided to ensure that the emergency responders in Allegheny County are using common terminology and dispatching practices. This information is the result of a committee of 60 fire service leaders from across Allegheny County that met and agreed on the use of these guidelines as acceptable SOG’s for today’s highly technical and skilled firefighters.

PDF  Fire Communications SOG's
9-1-1 Fire Communications