DHS Home Page
Department of Human Services    Follow DHS on Facebook Follow DHS on Twitter Watch DHS Videos on Vimeo Connect with DHS on LinkedIn

Decision Support Tools and Predictive Analytics in Human Services

The Allegheny County Department of Human Services (DHS) seeks to improve the delivery of services to its consumers by using data to improve decision making. Specifically, DHS is interested in ways in which workers can use data (currently collected) as a tool in making service decisions that best address the needs of consumers. In order to accomplish this goal, up to $1 million will be available to design and implement a system of decision-support tools and predictive analytics for human services. This work is being supported through a public/private partnership.  DHS expects to make one to five awards as a result of this solicitation.

Innovative solutions are being sought from a diverse array of entities, including government organizations, educational institutions, non-profit or for-profit organizations and individuals.  Collaborative proposals are encouraged but not required. Entities may participate in more than one collaborative proposal.   These partners may assist in the development, design and possible implementation of decision support tools and predictive models that will improve decision-making and therefore service delivery.

Important dates  

  • February 26, 2014                 County Issue date 
  • Through April 11, 2014         Questions by email or mail*
  • April 18, 2014, 4:30 p.m.        Proposal due date and time
  • May 1 through June 1, 2014  RFP evaluation
  • June 15, 2014                        Recommendation of provider
  • June 22, 2014                        Selected providers notified
  • September 1, 2014               Contract begin date

Decision Support Tools and Predictive Analytics in Human Services RFP
PDF Icon Q&A compilation - updated April 16, 2014 

MWDBE Contract Specifications Manual
MWDBE Participation Statement form
MWDBE Waiver Statement form  

 Issuing Office/Point of Contact  

  • The County’s Department of Human Services (DHS) is serving as the “Issuing Office” for this RFP. The Issuing Office is the sole point of contact in the County with regard to all aspects of this RFP.
  • *DHS will not be holding a pre-proposal conference about this RFP. Please submit all questions in writing as specified in the RFP. All questions and answers will be posted on this page.
  • Please refer all inquiries about the RFP in writing or email to: Leslie Lewis-Pollard, Allegheny County Department of Human Services, 1 Smithfield Street, Pittsburgh, PA 15222.
  • Send all proposals to: Leslie Lewis-Pollard, Allegheny County Department of Human Services, 1 Smithfield Street, Pittsburgh, PA 15222 OR the DHS RFP in-box