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Quality Standards

The future of senior services requires increasing accountability for services that produce positive outcomes for senior consumers. Over the past four years, the AAA, in conjunction with community stakeholders and service partners developed Quality Standards for Care Management and Senior Community Center providers. These Quality Standards represent consumer-focused, measurable, high quality practice guidelines that embrace an organizational development model in which the pursuit of quality services is continuous. During 2007 these providers developed Quality Improvement Plans to implement their selected Quality Standards for the ultimate benefit of the consumer. If you have any questions about these Quality Standards please contact Kate Freed, Evaluation Practice and Quality Improvement Coordinator at 412-350-3139 or kfreed@county.allegheny.pa.us

pdf.gif Senior Community Center Provider Quality Standard, September 2006

pdf.gif Care Management Quality Standards, October 2006

Care Management and Senior Community Center Providers who Share the Vision of Quality Services for Seniors

Area Agency on Aging Domiciliary Care Program 

Area Agency on Aging PDA Waiver Program 

Allentown Senior Citizen Centers 

Benedictine Center 

Catholic Youth Association 

Citiparks Senior Interests 

Eastern Area Adult Services, Inc. 

Elder-ado, Inc. 

Hill House Association 

Jewish Community Center of Greater Pittsburgh 

Lemington Community Service Corp. 

LifeSpan, Inc. 

Lutheran Service Society 

Northern Area Multi Service Center 
412-781-1175 ext. 2248

Penn Hills Senior Centers 

Plum Senior Community Center 

Riverview Community Action Corp. 

Seton Center, Inc. 

Ursuline Senior Services 

Vintage, Inc.