The future of senior services requires increasing accountability for services that produce positive outcomes for senior consumers. Over the past four years, the AAA, in conjunction with community stakeholders and service partners developed Quality Standards for Care Management and Senior Community Center providers. These Quality Standards represent consumer-focused, measurable, high quality practice guidelines that embrace an organizational development model in which the pursuit of quality services is continuous. During 2007 these providers developed Quality Improvement Plans to implement their selected Quality Standards for the ultimate benefit of the consumer. If you have any questions about these Quality Standards please contact Kate Freed, Evaluation Practice and Quality Improvement Coordinator at 412-350-3139 or firstname.lastname@example.org
Senior Community Center Provider Quality Standard, September 2006
Care Management Quality Standards, October 2006
Care Management and Senior Community Center Providers who Share the Vision of Quality Services for Seniors
Area Agency on Aging Domiciliary Care Program
Area Agency on Aging PDA Waiver Program
Allentown Senior Citizen Centers
Catholic Youth Association
Citiparks Senior Interests
Eastern Area Adult Services, Inc.
Hill House Association
Jewish Community Center of Greater Pittsburgh
Lemington Community Service Corp.
Lutheran Service Society
Northern Area Multi Service Center
412-781-1175 ext. 2248
Penn Hills Senior Centers
Plum Senior Community Center
Riverview Community Action Corp.
Seton Center, Inc.
Ursuline Senior Services