Protection from Abuse and Neglect for Older Adults
Elder Abuse Hotline 412-350-6905 or 1-800-344-4319
Protective Services investigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation involving older adults. It also provides assistance to alleviate the risk of harm. To anonymously report a concern, call the Area Agency on Aging Elder Abuse Hotline at 412-350-6905 or 1-800-344-4319.
Any person who suspects that an older adult is being abused, neglected, exploited or abandoned may file a report 24 hours a day. Abuse reports can be made on behalf of an older adult who lives in a personal residence or a care facility such as a nursing home, personal care home, hospital, etc. Reporters may remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution.
Every report of abuse is investigated by an Area Agency on Aging Protective Services caseworker to determine if the reported victim needs to be protected from abuse, neglect, exploitation or abandonment. Once the incident has been identified as protective and it has been determined that service is needed, the Area Agency on Aging will do a full evaluation of the victim’s needs and develop a care plan to reduce risk. Victims have the right to have all information concerning their case treated confidentially.
Protective Services Summary Sheet