Mental Health Emergency/Crisis and Non-emergency Phone Numbers
Mental Health Emergency/Crisis
1-888-796-8226 (1-888-7 YOU CAN)
Are you or someone you love having a behavioral health crisis?
Western Psychiatric Institute and Clinic (WPIC) of UPMC and the Allegheny County Department of Human Services have partnered to bring comprehensive behavioral health crisis services to the residents of Allegheny County.
re:solve Crisis Network provides 24-hour-a-day, 365-days-a-year telephone, mobile crisis, walk-in and crisis overnight residential services that are available to any Allegheny County resident no matter age, ability to pay, or whether they have used behavioral health services in the past.
Round the clock service – even on holidays – includes:
- Crisis counseling and support over the phone by a trained counselor
- Information about how to get needed services
- Access and referral to additional crisis, treatment and other behavioral health supports
Help is available any day, any time, for any reason.
To access services
- Call re:solve Crisis Network at 1-888-7-YOU-CAN (1-888-796-8226) or
- Walk-in at 333 N. Braddock Avenue, N. Point Breeze, 15208.
Answers 24 hours a day, every day
This number answers 24 hours a day, seven days a week and puts the caller in touch with an Allegheny County delegate who can authorize and coordinate involuntary Emergency Examination and Treatment (sometimes called a "302" after the section in the law) and who can provide information about ongoing services. Involuntary commitment is intended for individuals who are in imminent danger of harming themselves or others due to a serious mental illness.
Non-emergency behavioral health questions
412-350-4456 or TTY/TDD 412-350-3467
DHS Office of Behavioral Health
Call the number above for information about or referral to services available to adults, youth, children and families who have and/or who are in recovery from a mental illness or a serious emotional disturbance. Between Monday and Friday from 8:30 a.m. to 4:30 p.m. Department of Human Services staff will answer your call. During non-business hours an operator will answer your call. If yours is an urgent or emergency matter your call will be returned by DHS staff as soon as possible.
For Community Care Behavioral Health (HealthChoices) members and other Allegheny County residents who are uninsured or under insured.
Peer Support and Advocay Network (PSAN) Warmline
Allegheny County Peer Support Warmline, everyday. Click on link above for hours.
This Warmline is for persons not in mental health crisis, but who could benefit from talking with someone who can relate personally to their situation.