Contact DHS
Emergency numbers
To report suspected abuse of a child
Child Abuse Hotline 1-800-932-0313 or 412-473-2000
Report suspected cases of child abuse or neglect 24 hours a day, seven days a week.
To report suspected abuse of an older adult
Senior Protective Services 412-350-6905 or 1-800-490-8505
Report suspected cases of the abuse or neglect of adults ages 60 years and older 24 hours a day, seven days a week. The abuse may be due to the actions of others or due to a lack of proper supervision.
To request involuntary mental health treatment
Information, Referral and Emergency Services (IRES) 412-350-4457 or 911
Emergency Examination and Treatment (302) including information about MH services, emergency MH needs and involuntary commitment. IRES operates 24 hours a day, seven days a week.
To find support before/during a mental health crisis
re:solve Crisis Network, 1-888-796-8226 (1-888-7-YOUCAN)
Telephone crisis services and mobile crisis services. All residents of Allegheny County are eligible. The re:solve Crisis Network operates 24 hours a day, 365 days a year.
Home Heating Emergencies
1-800-851-3838
Questions and comments related to the DHS website
If you have trouble finding what you are looking for on our website, or if you have ideas about things you'd like to have included on our website, please let us know. Your input is important to help us improve our site.
DHS-information@AlleghenyCounty.us
This contact information is NOT provided as a way to report the abuse of children or older adults. It is not monitored after normal business hours or on weekends. It is for general inquiries about the DHS website, only.
To report alleged child abuse or neglect call 412 473-2000 or ChildLine 1-800-932-0313.
To report the abuse of an older adult call 412-350-6905 or 1-800-344-4319 or at the state at: 1-800 490-8505.
General questions, concerns or complaints about the services provided through DHS may be directed to the Director’s Action Line at 1-800-862-6783 or DAL@alleghenycounty.us.
Resource numbers
Accessibility concerns related to the DHS website
By Phone: 412-350-5225
E-mail: DHS-information@AlleghenyCounty.us
The Allegheny Link to Aging and Disability Resources
Helps older adults (60 years of age or older) and people of all ages with disabilities find and register for services.
By Phone: Weekdays, 8:30 a.m. – 4:30 p.m.
1-866-730-2368 TTY 412-350-5205
Walk-ins: Weekdays, 8:30 a.m. – 4:30 p.m.
441 Smithfield Street
Second Floor
Pittsburgh, PA 15222
Get Directions to 441 Smithfield Street
E-mail: allylink@alleghenycounty.us
The Area Agency on Aging Senior Line
Calls are answered by AAA care managers who assist with information and referrals for services and community programs for persons 60 years of age and older.
By phone: Weekdays, 8:30 a.m. - 4:30 p.m.
412-350-5460, 1-800-344-4319, TDD/TTY 1-800-350-2727
Walk-ins: Weekdays, 8:30 a.m. – 4:30 p.m.
441 Smithfield Street
Second Floor
Pittsburgh, PA 15222
Get Directions to 441 Smithfield Street
E-mail: SeniorLine@alleghenycounty.us
The Director’s Action Line (DAL)
The DAL provides information, and resolves concerns and complaints about any DHS service.
By phone: Weekdays, 8:00 a.m. to 5:00 p.m.
1-800-862-6783
Walk-ins: Weekdays, 8:30 a.m. to 4:30 p.m.
The Human Services Building
One Smithfield Street
First Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
E-mail: DAL@alleghenycounty.us
Drug & Alcohol Services After-hours Access
Behavioral health counselors assist callers with accessing drug and alcohol treatment services.
1-800-553-7499 Services for Low-Income Allegheny County residents
412-350-6611
MATP Medical Assistance Transportation Program
By phone: Weekdays, 8:00 a.m. to 4:30 p.m.
1-888-547-MATP (6287)
Walk-ins: Weekdays, 8:30 a.m. to 3:30 p.m.
The Human Services Building
One Smithfield Street
First Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
DHS Offices
General inquires: 412-350-5701 TDD 412-473-2017
Webmaster: DHS-information@AlleghenyCounty.us
Media calls only: 412-350-2777 or 412-350-6897
Most DHS offices are located at:
The Human Services Building
One Smithfield Street
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
Executive Office
412-350-5701
Administrative and Information Management Services
412-350-3536
Community Relations
412-350-6787
Behavioral Health
412-350-4456, TTY 412-350-3467
Children, Youth and Families Administrative Offices
412-350-5701, TDD 412-473-2017
Community Services
412-350-6611
Others are located throughout the county.
Area Agency on Aging
412-350-5460, TDD 412-350-2727
441 Smithfield Street
Pittsburgh, PA 15222-2219
Get Directions to 441 Smithfield Street
Office of Children, Youth and Families Regional Offices
Child Protection/Intake (open 24 hours a day, 7 days a week)
412-473-2000
400 N. Lexington Street
Pittsburgh (Point Breeze), PA 15208
Get Directions to 400 N. Lexington Street
Adoption
412-473-2300
400 N. Lexington Street
Pittsburgh (Point Breeze), PA 15208
Get Directions to 400 N. Lexington Street
Foster Care
412-473-2400
400 N. Lexington Street
Pittsburgh (Point Breeze), PA 15208
Get Directions to 400 N. Lexington Street
Central
412-350-3600
1401 Forbes Avenue
Pittsburgh, PA 15219
Get Directions to 1401 Forbes Avenue
East
412-473-1100
400 N. Lexington Street
Pittsburgh (Point Breeze), PA 15208
Get Directions to 400 N. Lexington Street
Mon Valley
412-664-8900
332 Fifth Avenue
McKeesport, PA 15132
Get Directions to 332 Fifth Avenue
North
412-323-6100
1972 Clayton Avenue
Pittsburgh (North Side), PA 15214
Get Directions to 1972 Clayton Avenue
South
412-488-8500
2100 Wharton Street
Pittsburgh (South Side), PA 15203
Get Directions to 2100 Wharton Street
Office of Intellectual Disability (formerly MR/DD)
Executive Commons Building
412-253-1399 TTY 412-350-3467
110 Roessler Road, Suite 200B
Pittsburgh, PA 15220
Get Directions to 110 Roessler Road
Parkway Center East
412-436-2750 TTY 412-350-3467
Professional Office Park
2020 Ardmore Blvd., Room 380
Pittsburgh, PA 15221
Get Directions to 2020 Ardmore Blvd.