Contact DHS
Emergency
Child Abuse Hotline 1-800-932-0313 or 412-473-2000
Report suspected cases of child abuse or neglect 24 hours a day, seven days a week.
Senior Protective Services 412-350-6905
Report suspected cases of the abuse or neglect of adults ages 60 years and older either by others or due to lack of proper supervision, 24 hours a day, seven days a week.
Involuntary Mental Health Treatment: Information, Referral and Emergency Services (IRES) 412-350-4457
Emergency Examination and Treatment (302) including information about MH services, emergency MH needs and involuntary commitment. IRES operates 24 hours a day, seven days a week.
Mental Health Crisis Line: Allegheny Crisis and Emergency Services 1-888-796-8226
Western Psychiatric Institute and Clinic (WPIC) of UPMC, in partnership with the DHS Office of Behavioral Health (OBH) and Community Care Behavioral Health, will begin the process of becoming the single provider of an expanded, comprehensive behavioral health crisis response service in Allegheny County (formerly ACES). This network of services, named re:solve Crisis Network, will include telephone crisis services and mobile crisis services. All residents of Allegheny County are eligible and can reach the re:solve Crisis Network 24 hours a day, 365 days a year by calling 1-888-7-YOUCAN (1-888-796-8226).
Home Heating Emergencies 1-800-851-3838
Hotlines
The Director’s Action Line (DAL) 1-800-862-6783
DAL@alleghenycounty.us
Callers may register concerns and complaints or request information about any aspect of DHS Monday through Friday, 8:00 a.m. to 5:00 p.m. Visitors welcome Monday through Friday, 8:30 a.m. to 4:30 p.m.
Human Services Building
One Smithfield Street
First Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield StreetThe Allegheny Link to Aging and Disability Resources 1-866-730-2368 TTY 412-350-5205 allylink@alleghenycounty.us www.alleghenylink.org
Provides information on services available to help older adults (60 years of age or older) and people of all ages with disabilities. The Link operates Monday through Friday from 8:30 a.m. – 4:30 p.m.
Human Services Building
One Smithfield Street
First Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
The Senior Line 412-350-5460 Toll Free 1-800-344-4319 TDD/TTY 1-800-350-2727 SeniorLine@alleghenycounty.us
The central point of contact for aging related services. Calls are taken by professional care managers who can assist with information and referral for Area Agency on Aging services and community programs.
After Hours Access to Drug & Alcohol Services 1-800-553-7499
This toll-free number is staffed by professional behavioral health counselors who can assist with accessing drug and alcohol services.
Home Heating Emergencies 1-800-851-3838
Services for Low-Income Allegheny County residents 412-350-6611
MATP Medical Assistance Transportation Program 1-888-547-MATP (6287)
More...
Department of Human Services 412-350-5701 TDD 412-473-2017
Human Services Building
One Smithfield Street
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
Media calls 412-350-5707 or 412-350-2777
Request information about DHS, its services, policies or practices.
DHS Offices
TDD 412-473-2017
Executive Office 412-350-5701
Human Services Building
One Smithfield Street
Fourth Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
Administration 412-350-3536
Human Services Building
One Smithfield Street
Fifth Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
Community Relations 412-350-5707
Human Services Building
One Smithfield Street
First Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
Information Management 412-350-5860
Human Services Building
One Smithfield Street
Second Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
Aging 412-350-5460 TDD 412-350-2727
441 Smithfield Street
Second Floor
Pittsburgh, PA 15222-2219
Get Directions to 441 Smithfield Street
Behavioral Health 412-350-4457 TTY 412-350-3467
Human Services Building
One Smithfield Street
Third Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
Children, Youth and Families 412-350-5701 TDD 412-473-2017
CYF Administrative Offices
Human Services Building
One Smithfield Street
Fourth Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
Community Services 412-350-6611
Human Services Building
One Smithfield Street
Second Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
Mental Retardation/Developmental Disabilities
Executive Commons Building
110 Roessler Road, Suite 200B
Pittsburgh PA 15220
Phone: 412-350-6611
Fax: 412-253-1259
TTY: 412-350-3467
Get Directions to 110 Roessler Road
Parkway Center East
Professional Office Park
2020 Ardmore Blvd., Rm. 380
Pittsburgh PA 15221
Phone: 412-436-2775
Fax: 412-271-1392
TTY: 412-350-3467
Get Directions to 2020 Ardmore Blvd.
DHS Organizational Chart
The abridged Table of Organization is designed to reflect the functional responsibilities of senior level positions within the Department of Human Services. The functional titles in this format identify the type of work performed in these positions and by those people reporting to them. This is not a complete Table of Organization but presents an overview of the services provided by the Department of Human Services.