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Emergency Numbers - 24 hours a day, 365 days a year
 

If you feel someone is a danger to himself or herself or to others due to a mental health crisis:                          

Information, Referral and Emergency Services (IRES) 412-350-4456
Call for information or guidance regarding authorization for involuntary emergency examination and treatment (302).  

Or call 911 for an immediate emergency response.     

Learn more 

 

If you need support or information because of a crisis or concern:

re:solve Crisis Response Network
1-888-796-8226 (1-888-7-YOU CAN)
 
Telephone crisis services and mobile crisis services are available to all Allegheny County residents. re:solve is located at 333 N. Braddock Avenue, 15208.

 

If you are homeless: 

 

If you are without heat in your home:   

 

 If you suspect abuse or neglect:   

  • of a child up to 18 years of age
    • Call the Child Abuse Hotline 1-800-932-0313 or 412-473-2000
    • Learn more 
     
  • of an adult between the ages of 18 and 60 years with a physical, intellectual or mental health disability (including self-neglect)
    • Call Adult Protective Services 1-800-490-8505
    • Learn more 
     
  • of an adult 60 years of age and older (Including self-neglect)
    • Call Older Adult Protective Services 412-350-6905 or 1-800-490-8505
    • Learn more 
     

 PDF Icon Crisis Hotlines page from the DHS Community Referral Packet   
  



Resource Numbers 
 

The Allegheny Link to Aging and Disability Resources 
Helps older adults (60 years of age or older) and people of all ages with disabilities find and register for services. 
 

By Phone: Weekdays, 9:00 a.m. – 3:00 p.m.
1-866-730-2368 TTY 412-350-5205
 

Walk-ins: Weekdays, 9:00 a.m. – 3:00 p.m.
One Smithfield Street
Second Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street  
 

E-mail: allylink@alleghenycounty.us  
  
  

The Area Agency on Aging Senior Line
Calls are answered by AAA care managers who assist with information and referrals for services and community programs for persons 60 years of age and older. 
 

By phone: Weekdays, 8:30 a.m. - 4:30 p.m.
412-350-5460, 1-800-344-4319, TDD/TTY 1-800-350-2727
 

Walk-ins: Weekdays, 8:30 a.m. – 4:30 p.m.
Birmingham Towers
2100 Wharton Street, Second Floor
Pittsburgh, PA 15203
Get Directions to 2100 Wharton Street
 

E-mail: SeniorLine@alleghenycounty.us   
  
  

The Director’s Action Line (DAL) 
The DAL provides information, and resolves concerns and complaints about any DHS service.
 

By phone: Weekdays, 8:00 a.m. to 5:00 p.m. 
1-800-862-6783
 

Walk-ins: Weekdays, 8:30 a.m. to 4:30 p.m.
The Human Services Building
One Smithfield Street
First Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
 

E-mail: DAL@alleghenycounty.us 
  
  

Drug & Alcohol Services After-hours Access
Behavioral health counselors can assist callers with information on accessing drug and alcohol treatment services.
1-800-553-7499 
 
  
  

re:solve Crisis Network, 1-888-796-8226 (1-888-7YOUCAN)
After-hours drug and alcohol services are available for individuals who experience a crisis involving substance use at re:solve, located at 333 N. Braddock Avenue, 15208. The re:solve Crisis Response Network emergency line operates 24 hours a day, 365 days a year.
  
  

Services for Low-Income Allegheny County residents
412-350-6611 
 
  
  

MATP Medical Assistance Transportation Program  

By phone: Weekdays, 8:00 a.m. to 4:30 p.m. 
1-888-547-MATP (6287) 
 

Walk-ins: Weekdays, 8:30 a.m. to 3:30 p.m.
The Human Services Building
One Smithfield Street
First Floor
Pittsburgh, PA 15222
Get Directions to One Smithfield Street
 
  

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DHS Offices
  

General inquires: 412-350-5701 TDD 412-473-2017

Webmaster: DHS-information@AlleghenyCounty.us 

Media calls only: 412-350-6897 


 
Map of DHS Offices 
An interactive map of all DHS Offices. By using the map, users can get directions to any DHS office from any designated location.
 
  


Most DHS offices are located at:
 

The Human Services Building
One Smithfield Street
Pittsburgh, PA 15222
Get Directions to One Smithfield Street 
 

PDF Icon Directions to the Human Services Building from points north, south, east and west. 

Executive Office 
412-350-5701

Administrative and Information Management Services 
412-350-3536

Community Relations 
412-350-6787
 

Behavioral Health 
412-350-4456, TTY 412-350-3467
 

Children, Youth and Families Administrative Offices 
412-350-5701, TDD 412-473-2017
 

Community Services 
412-350-6611
 


 
Others are located throughout the county:
 

Area Agency on Aging 
412-350-5460, TDD 412-350-2727
Birmingham Towers
2100 Wharton Street, Second Floor
Pittsburgh, PA 15203
Get Directions to 2100 Wharton Street
  
 
  

Office of Children, Youth and Families Regional Offices  

Child Protection/Intake (open 24 hours a day, 7 days a week)
412-473-2000
400 N. Lexington Street
Pittsburgh (Point Breeze), PA 15208
Get Directions to 400 N. Lexington Street 

Adoption
412-473-2300
400 N. Lexington Street
Pittsburgh (Point Breeze), PA 15208
Get Directions to 400 N. Lexington Street 

Foster Care
412-473-2400
400 N. Lexington Street
Pittsburgh (Point Breeze), PA 15208
Get Directions to 400 N. Lexington Street

Central
412-350-3600
1401 Forbes Avenue
Pittsburgh, PA 15219
Get Directions to 1401 Forbes Avenue 

East
412-473-1100
400 N. Lexington Street
Pittsburgh (Point Breeze), PA 15208
Get Directions to 400 N. Lexington Street

Mon Valley
412-664-8900
332 Fifth Avenue
McKeesport, PA 15132
Get Directions to 332 Fifth Avenue 

North
412-323-6100
1972 Clayton Avenue
Pittsburgh (North Side), PA 15214
Get Directions to 1972 Clayton Avenue 

South
412-488-8500
2100 Wharton Street
Pittsburgh (South Side), PA 15203 
Get Directions to 2100 Wharton Street 
  

Office of Intellectual Disability  

Executive Commons Building
412-253-1399 TTY 412-350-3467
110 Roessler Road, Suite 300D
Pittsburgh, PA 15220
Get Directions to 110 Roessler Road  
 

Parkway Center East
412-436-2750 TTY 412-350-3467
Professional Office Park
2020 Ardmore Blvd., Room 380
Pittsburgh, PA 15221
Get Directions to 2020 Ardmore Blvd. 
 

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Web Accessibility Issues
 

If you have trouble finding what you are looking for on our website, or if you have ideas about things you'd like to have included on our website, please let us know. Your input is important to help us improve our site. 

This contact information is NOT provided as a way to report the abuse of children or older adults. It is NOT monitored after normal business hours or on weekends. It is for general inquiries about the DHS website, only.

If you need to report alleged child abuse or neglect, call 412-473-2000 or ChildLine at 1-800-932-0313.  

If you need to report the abuse of an older adult, call 412-350-6905 or 1-800-344-4319 or at the state at: 1-800 490-8505.  

General questions, concerns or complaints about the services provided through DHS may be directed to the Director’s Action Line at 1-800-862-6783 or DAL@alleghenycounty.us.  

Use DHS-information@AlleghenyCounty.us to ask general or specific questions about the DHS website.

Accessibility concerns related to the DHS website:  

By Phone: 412-350-5225 
E-mail: DHS-information@AlleghenyCounty.us
 

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