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Getting Started (Intake)

The first step: Contact DHS AAA SeniorLine.

The SeniorLine staff assists callers with information about all the aging-related services provided through the DHS Area Agency on Aging (AAA) including information about senior center activities, care management, home health and many others.

The SeniorLine answers Monday through Friday from 8:30 a.m. to 4:30 p.m. at 412-350-5460, toll-free 1-800-344-4319, TTY 412-350-2727 or SeniorLine@alleghenycounty.us.

The Assessment Process

Help begins with an assessment of your personal needs.  When you apply for AAA home- and community-based services, we will provide an assessment in your home to determine the most appropriate and effective means of meeting your needs. Some of the services that may be available to you, based on your assessment, include in-home and community-based care, assistance in applying for Medical Assistance for nursing facility placement, or nursing home alternatives.

Professional care managers assist you with information and referral about services and community programs, whether you are looking for programs such as property tax assistance, home-delivered meals, transportation or the closest senior center. If needed, they will help you begin the process of applying for Area Agency on Aging (AAA) home- and community-based services. In addition, I&R  (Information & Referral) staff can also provide assistance with applications to entitlement programs, such as PACE (Pharmaceutical Assistance Contract for the Elderly), LIHEAP (Low-Income Home Energy Assistance Program), property tax assistance programs, and rent rebates. For information or to locate services, call the DHS AAA SeniorLine at 412-350-5460, toll-free 1-800-344-4319, TTY 412-350-2727 or SeniorLine@alleghenycounty.us to get more information.

pdf.gif Area Agency on Aging Brochure 

Area Agency on Aging
Birmingham Towers
2100 Wharton Street, Second Floor
Pittsburgh, PA 15203
SeniorLine 412-350-5460
TDD/TTY 412-350-2727

In addition to the Area Agency on Aging, the following senior centers also have Information & Referral coordinators available to help you on a walk-in basis:


Allentown Senior Citizen Centers, Inc.
Temporarily relocated to Henry Kaufmann Senior Center
2201 Salisbury Street
Pittsburgh, PA 15210
Telephone 412-431-0557 ext. 11


Catholic Youth Association
286 Main Street
Pittsburgh, PA 15201
Telephone 412-621-3342
TDD/TTY 412-621-1592

Citiparks/Greenfield Center
745 Greenfield Avenue
Pittsburgh, PA 15217
Telephone 412-422-6551

7321 Frankstown Avenue
Pittsburgh, PA 15208
Telephone 412-244-4190

Citiparks/Sheraden Center
720 Sherwood Avenue
Pittsburgh, PA 15204
Telephone 412-777-5012

Citiparks/South Side
12th & Bingham Streets
Pittsburgh, PA 15203
Telephone 412-488-8404

Eastern Area Adult Services
519 Penn Avenue
Turtle Creek, PA 15145
Telephone 412-856-2251
TDD/TTY 412-824-2307

Hill House Association
2038 Bedford Avenue
Pittsburgh, PA 15219
Telephone 412-392-4438
TDD/TTY 412-392-4543

Jewish Community Center
5738 Forbes Avenue
Pittsburgh, PA 15217
Telephone 412-521-8010
TDD/TTY 412-208-9102

LifeSpan, Inc.
Chartiers Area Resource Center
300 Lincoln Avenue
Carnegie PA 15106

LifeSpan, Inc.
Lifespan Senior Services @ Bethel Park Community Center
5151 Park Avenue
Bethel Park, PA 15102

LifeSpan, Inc.
Mon-Valley Center @ Olympia
4313 Walnut Street, Suite 3
McKeesport, PA 15132

LifeSpan, Inc.
LifeSpan Knoxville Resource Center
Elder-Ado Building, 320 Brownsville Road
Pittsburgh, PA  15210

Lutheran Service Society
440 Lincoln Avenue
Pittsburgh, PA 15202
Telephone 412-734-9330
TDD/TTY 412-734-4199

NAMS (the Northern Area Multi Service Center)
Highlands Area Senior Center
704 Second Ave.
Tarentum, PA 15084

NAMS (the Northern Area Multi Service Center)
New Image Senior Center
209 13th St.
Sharpsburg, PA 15215
Telephone 412-781-1176 X2070  

Penn Hills Senior Services
147 Jefferson Road
Penn Hills, PA 15235
Telephone 412-244-3407
TDD/TTY 412-244-3417

Plum Senior Center
499 Center New Texas Road
Pittsburgh, PA 15239
Telephone 412-795-2330
TDD/TTY 412-573-0057

Riverview Community Action Corp.
501 Second Street, Box 437
Oakmont, PA 15139
Telephone 412-828-1062
TDD/TTY 412-828-5109

Seton Senior Center
1900 Pioneer Avenue
Pittsburgh, PA 15226
Telephone 412-344-4777
TDD/TTY 412-344-9711

401 N. Highland Avenue
Pittsburgh, PA 15206
Telephone 412-361-5003
TDD /TTY 412-362-2339