Administrative Services

Service Desk Support Information



The objective of the County's Computer Service Desk is to give consistent advice and assistance to all County employees.

In order to do this, all problems are logged into a tracking system. The Service Desk can use this information to keep track of problems and look for trends. Utilizing the Service Desk is the best way to help us provide you better service.

The Service Desk is closed for the following observed County holidays:
  • New Year's Day
  • Martin Luther King Day 
  • President's Day
  • Memorial Day
  • Independence Day
  •  
      
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Christmas
  •  

    Call the Service Desk  
    412-350-HELP (4357)  

    Choose an option

    Press 1 Press 2 Press 4
    Computer Services
    Service Desk
    Human Services
    Service Desk
    PeopleSoft / JDE
    Support

     

    Email the Service Desk  

    Choose a help desk

    Computer Services - County Employees Human Services - Employees & Providers
    Monday thru Friday
    8:00 am - 4:00 pm
    Monday thru Friday
    7:30 am - 5:00 pm
    Email to:    Email to:   

     


    County residents seeking information should
    contact the County Information Center.