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DHS News February 2013

Kudos: Linda Phillips

The Office of Community Relations recently received a letter from the sister of a consumer, praising the work of Director’s Action Line Specialist Linda Phillips. The writer said that she had contacted the DAL with a complaint about a provider, but didn’t expect a response. She was surprised and thankful when Linda followed up, writing “I feel her professional ability reflects in a positive manner all the way to the top supervisors. You’re only as good as the people who work for you.” She continued her praise, stating “Linda is a good reflection of the professional manner in which your department runs… [She] reflects an outstanding individual with a sense of pride and dignity that she brings to her job.”


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