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DHS News February 2012    

PDF Icon DHS News February 2012

 
DHS brochures undergo updates and revisions

One of the more important functions of the DHS Office of Community Relations (OCR) is to inform the public about the services provided through the department. While the DHS website has become a primary source of information for many stakeholders, DHS printed brochures remain an important resource, providing information about DHS’s wide range of services for the general public. The brochures are displayed in many community settings and widely distributed at community information fairs and other appropriate events. For this reason, OCR works in conjunction with staff across DHS to create brochures that provide details about DHS programs and the services they offer. There are currently nearly four dozen DHS brochures including several in large print, Spanish and other languages. 

Over the last year, each brochure was reviewed and revised. Changes to the standard language on the back of each brochure was updated to include Rich Fitzgerald as the new County Executive and Patricia L. Valentine as the DHS Executive Deputy Director for Integrated Program Services. Also added to every brochure was the new non-discrimination statement: The Allegheny County Department of Human Services provides services to eligible individuals without regard to race, color, sex, gender identity or expression, sexual orientation, age, religion, national origin, political affiliation, disability, familial status, military service, or religious, community or social affiliations. This statement is the result of the DHS LGBTQI committee work that took place in 2011 under the direction of Senior Policy Manager (retired) Bob Stumpp.

Some brochures have incurred minor updates to content, mostly reflecting more suitable graphics or changes in standard terminology. Others were almost completely rewritten to make them clearer and more understandable. A few brochures were discontinued due to funding changes. In keeping with the DHS goal of integrating services, a new brochure – Food Assistance – was created that includes all food-related programs from across DHS, including the Office of Community Services and the Area Agency on Aging.

DHS is in the process of having the most frequently utilized brochures translated into additional languages. Currently, newly revised pieces are being re-translated into Spanish. Other languages may follow as needed.

Every brochure is available electronically on the Brochures page of the DHS website. Printed copies of many brochures may be requested in limited quantities from OCR with 24-hours’ notice. Larger quantities may be ordered directly from the County print shop. Contact Bobbi Donovan at roberta.donovan@alleghenycounty.us with questions.

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