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DHS News January 2012    

PDF Icon DHS News January 2012

Office of Community Services (OCS) conducts ROMA Training in January

On January 19th and 27th, the Office of Community Services (OCS) conducted an 8.5 hour training designed to enhance and strengthen the management practices of 17 local human service professionals. 

As the designated Community Action Agency for Allegheny County, DHS works with a network of 14 agencies whose mission is to reduce poverty, revitalize low-income communities, and empower low-income families and individuals to become fully self-sufficient. The ROMA (Results Oriented Management and Accountability) training is designed to assist these partnering agencies to:

  • Increase use of the six Community Services Block Grant National Goals in planning and implementing strategies;
  • Increase ability to relate agency mission to identified strategies and outcomes at the family, agency and community levels;
  • Improve management of agencies and programs through the use of “results oriented” principles and practices;
  • Increase ability to identify outcomes and indicators;
  • Increase ability to collect, aggregate and report outcome data; and
  • Improve ability to work with partners.

“It’s important for community action agencies to define, achieve and document meaningful results. These concepts may be new to nonprofit organizations,” said John Litz, planner with OCS and a ROMA trainer. “The ROMA training provides organizations with the tools needed to assess consumer needs, develop plans, set targets or goals, and measure outcomes or results.”

“As an educator and program director, I wondered how our jobs training program would fit the social services examples shared,” said Cathy Hester, Director of Modern Office Systems Training/Community College Allegheny County and ROMA training attendee. “Thanks to the excellent facilitation by our trainers, I learned several things applicable to our program's operation. With better defined and recorded data, evaluation and reassessment will be clearer as we determine the direction of our efforts. This training was invaluable, and I recommend ROMA to others in leadership."

The ROMA training was conducted by John Litz; Debbi Hennon, Director of Emergency and Community Services for the Lawrence County Community Action Partnership; and Tammy Knouse, Director of Customer Service for the Fayette County Community Action Agency.

Attendees included representatives from Allegheny County DHS/Office of Community Services, Allegheny Link to Aging and Disability Resources, Allegheny Valley Association of Churches, Boys and Girls Clubs of Western Pennsylvania, Braddock Employment and Training Center, Center Avenue United Methodist Church/CIRCLES, Methodist Union of Social Agencies (MUSA), Greater Pittsburgh Community Food Bank, Human Services Center Corporation, Modern Office Systems Training/Community College of Allegheny County, North Hills Community Outreach and YMCA of Greater Pittsburgh.

Individuals or agencies interested in the ROMA training are asked to contact John Litz at 412-350-6617 or jlitz@alleghenycounty.us.

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