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DHS News October 2011

pdf.gif October 2011 DHS Newsletter

OBH, Family Services win another national award for case management transformation

The National Association of Case Management (NACM) named the DHS Office of Behavioral Health (OBH) and Family Services of Western Pa. the recipients of the Organizational Xcel Award at the 17th annual NACM Conference in Omaha, Nebraska. Stephen Christian-Michaels, Chief Operating Officer of Family Services of Western Pa. attended the conference and received the award on behalf of both organizations.

OBH and Family Services were selected as recipients of this award because of recent efforts to transform the field of case management to a community service based on the model of single point of accountability and the principles of recovery.

Family Services, with the support of OBH, spearheaded this countywide transformation of case management to the field of service coordination that has yielded:

  • strong partnerships with three universities;
  • funding for outcomes measurement and training for 280 staff;
  • the development of undergraduate service coordination degrees in social work and psychology;
  • certificate programs for adult and child service coordination;
  • adult and child mentoring;
  • development of advanced workshops; and
  • a four day new-hire training program recently approved by the state mental health authority.

This is the second award recognizing the transformation of case management within Allegheny County human services systems. Last May the Annapolis Coalition and the Hitachi Foundation gave the effort the Behavioral Health Pacesetter Award for the large system changes related to recovery, recruitment and retention of bachelors’ level staff in behavioral health.  

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